共享移动

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为什么是共享单车和滑板车?

分享d bikes 和 scooters (also known as shared mobility or micromobility) can be a great sustainable way to travel around West Sacramento. 通过提供额外的移动选项, residents 和 visitors have more choices than ever in how they get around. +, 选择电动自行车或电动滑板车很有趣, 负担得起的, 和 better for the environment than driving!

Who Owns 和 Operates the shared scooters 和 bikes?

The 西萨克拉门托市 does not own or operate shared scooters or bicycle programs. They are owned 和 operated by private vendors that have obtained a permit from the City to operate. As of January 2024, there are two operators in West Sacramento: 石灰和鸟, who are permitted to operate scooters 和 e-bicycles.

What if a shared mobility device is causing an obstruction or is inappropriately parked?

If the device is inappropriately parked or is obstructing a normal path of travel, 请采取以下步骤:

直接联系接线员: 提出投诉, identify the operator 和 customer support information which is displayed on the device or through the App.

欲知更多有关石灰设备,访问 http://help.li.me/hc/en-us.
欲知更多有关鸟设备, 访问http://help.Bird.co/hc/en-us.

If the issue is not resolved in a timely manner after you have already contacted the 操作符 directly, 请 就下列事项提出投诉西萨克连接和 City staff will log your complaint on the 操作符s record 和 may be able to assist with device removal/relocation.

如果我没有智能手机怎么办?

如果你没有智能手机, all three micromobility operators in the City provide the option of text-to-ride. Please contact the micromobility operator if you need assistance setting up a text-to-unlock account.

如果我没有信用卡怎么办?

Micromobility devices accept payment options beyond credit cards to provide equitable access to all potential riders. Payment options may differ among operators, 和 is shown in the table below.

操作符

付款选项

鸟

现金兑换鸟类积分
Riders can purchase 鸟 credits with cash from participating stores. 鸟的现金
option is available at retail locations in the West Sacramento area, including
沃尔格林和7- 11便利店.

应用集成支付选项
鸟 offers PayPal as an additional payment option in the 鸟 app.

预付费卡
Riders can purchase prepaid American Express, Mastercard 和 Visa cards with
来自西萨克拉门托零售商的现金. 乘客可将预付卡添加为
their payment option within the 鸟 app or when providing their payment
information for 鸟's text-to-unlock service.

石灰

现金付款
Unbanked individuals or those without credit cards can load money into an account in small increments through our partnership with PayNearMe. Riders can pay using cash at one of PayNearMe's retail locations 和 they will receive a code to enter to unlock the vehicle. There are several PayNearMe locations in the greater Sacramento region, including CVS
和7- 11便利店.

应用集成支付选项
石灰 also accepts PayPal as a payment option, which eliminates the need for a traditional credit or debit card.

预付费卡
Riders can also use a prepaid card, such as a Visa prepaid debit card, to add funds to their 石灰 account.

折扣客户计划

The City is committed to removing barriers to micromobility 和 encourages micromobility operators to provide equitable access to their service.

操作符

折扣客户计划

鸟

鸟类群落定价
This program provides 50% off our st和ard unlock 和 per-minute fee ($0.50元解锁，每分钟收费0元.19). 合资格的车手包括:

低收入居民;
老年人;
退伍军人;
Students with Pell Grants; 和
Employees of pre-approved community-based organizations 和 nonprofits.

To sign up, riders must email proof of eligibility to access@鸟.com. Approval takes approximately two to three business days.

医护人员COVID-19计划
鸟 is offering free rides to healthcare workers 和 emergency
人员在全国范围内. Eligible riders can sign up by emailing a copy of
their medical identification card to together@鸟.co. 乘客将获得
每天两次30分钟免费乘车.

石灰

石灰访问
石灰访问 program provides West Sacramento residents who is enrolled in a federal, state or local assistance program with 5 FREE 30 minute rides per day. To enroll each person must submit proof of enrollment in a local, state or federally-run assistance program such as EBT card, 水电费折扣, or 过境折扣票价. To sign up, documentation 和 enrollment information can be found http://v1.li.me/en/community-impact. Approval typically takes 3-5 business days.

使用共享移动设备

People who plan to use shared mobility services, such as bike-share 和 scooter-share MUST comply with all relevant traffic laws to ensure the safety of all travelers.

负责任的公园

Park in a secure, upright position at a bike rack or designated drop zones. 自行车和 scooters must be parked at bike racks or designated drop zones. DO NOT block sidewalks, driveways or doorways.

Can 共享移动 Devices be parked at existing city or business bike racks?

是的, shared mobility devices can be parked at any public bike rack or private rack, 如果企业没有异议.

最后更新日期:2024年1月30日